Available in conjunction with the Clearview data mart or as part of the customer service improvement suite, the intelligence module is a unique combination of Qlikview, the award-winning business intelligence system*, and Clearview’s powerful data mart. The result of this means that our intelligence module provides customers with a highly flexible intuitive reporting system.
The product allows you to interrogate your data in ways that traditional reporting solutions do not support. It meets the demand from your housing and maintenance staff to have a tool that enables them to identify and address gaps in customer service delivery and drive continuous improvement. But it goes further in allowing access to data that may otherwise be hidden. One Clearview customer commented, upon first viewing the software, "Wow! It would have taken me weeks to get that (piece of information) out (of the housing management system)".
*Qlikview was the only product rated in the “Champion” category with a score of 94% in the 2009 Analysis of Business Intelligence and Performance Management produced by the Aberdeen group, outscoring both Cognos (81%) and Business Objects (80%).
In a nutshell, our intelligence module enables you to:
To see our Customer Service Improvement suite in practice, contact us today to arrange a free webinar demonstration.
Alternatively more information is available in our Customer Service Improvement suite brochure.
Find out more about our customer service improvement suite:
