The data mart is an extensible data repository for housing, developed using Microsoft® SQL Server, it holds all of the key information that a housing provider needs to manage core customer service processes and business intelligence.
The data mart underpins the process management and intelligence modules and is designed around organisational processes. It is optimised for searching and reporting, enabling both process management module and intelligence module reports to be delivered quickly and easily to end users.
To see our Customer Service Improvement suite in practice, contact us today to arrange a free webinar demonstration.
Alternatively more information is available in our Customer Service Improvement suite brochure.
Find out more about our customer service improvement suite:
