Excellence in Action Event

Nearly 200 delegates from more than 45 Registered Providers were invited to discover ‘Excellence in Action’ held at the prestigious St. Catherine’s College Oxford. The event, hosted by SOHA HA, West Kent HA, Cheltenham Borough Homes and the Rooftop Housing Group, (sponsored by Clearview) was an opportunity by those attending to hear how these four organisations strive for excellence. The four organisations shared some of their techniques that helped them achieve the prestigious level of being awarded by the Audit Commission 3 star excellence.

Key note speakers included; David Orr – Chief Executive – National Housing Federation and Sir Roy Irwin – Audit Commission with the four Chief Executives answering questions from the floor. Senior staff from each organisation provided workshops on Performance Management, Diversity and Beyond, Maintenance Partnering and Resident Involvement.

Ian Hughes, Group Chief Executive and Sheila Morris, Director of Human Resources of Rooftop Housing Group presented Excellence in Performance Management (using the Clearview Strategy & Performance Suite) with both the morning and afternoon sessions being fully attended by a captivated audience of housing professionals and involved tenants. Rooftop stated that “for our 3 stars, the Audit Commission liked the way that the planned service delivery improvements was supported by an integrated performance and project management system.”

Julie-Anne Jones, Clearview Consultancy Team Leader said that many of the delegates she had spoken to had found the event not only informative but also motivational in striving for excellence within their own organisation, Julie-Anne also went on to say how proud at Clearview everyone was to have sponsored Rooftop especially when hearing how the product had helped Rooftop on the way to achieving their own ‘3 star excellence’.

For further information please contact: Clearview Systems Ltd, Clearview House, 14 & 15 Elgar Business Centre, Moseley Road, Hallow, Worcester, Worcestershire, WR2 6NJ. Telephone 01905 679815 or E-mail info(at)clearviewsystems.org